Terms of Service
Effective November 9, 2026
These terms govern use of the Kristen Shock Interiors website and its inquiry and questionnaire forms. By using the website, you agree to these terms. If you do not agree, please do not use it.
Website information and inquiries
The website describes residential, commercial, and virtual interior design services. Information is provided for general reference and does not constitute a binding offer, construction specification, or professional engineering advice. Submitting a form does not book a project, reserve a date, or create a designer–client relationship.
Consultations and project agreements
The initial inquiry call is a 10-minute consultation to discuss your project and potential next steps. Do not assume that consultations or design services are free. Any applicable fees will be communicated before you commit to a paid service.
Project scope, fees, payment schedules, purchasing arrangements, revisions, cancellations, refunds, and responsibilities are established in a separate written proposal or service agreement. That agreement controls if it conflicts with these website terms. No pricing, refund policy, warranty, or completion date is promised by these website terms.
Information and uploaded materials
Please provide accurate contact and project information. Upload only photographs, plans, or documents you own or have permission to share. You authorize Kristen Shock Interiors and the providers supporting its services to use submitted materials to evaluate your inquiry and carry out requested project services. This does not grant permission to publish private project photographs for marketing; any such use should be separately agreed.
Design examples and third-party services
Portfolio photographs, mood boards, and renderings illustrate design work or concepts. Renderings are visual representations, not guarantees of exact colors, dimensions, materials, availability, or finished results. Site conditions, measurements, product specifications, and applicable requirements must be verified before purchasing or construction.
Contractors, installers, vendors, and other independent providers remain responsible for their own work and agreements. Product availability, delivery dates, and third-party performance may change. Responsibilities for coordination are defined in the project agreement.
Permitted use and intellectual property
You may browse the website and contact us for legitimate design inquiries. Do not submit unlawful content, interfere with website security, send spam, or attempt unauthorized access. Website text, branding, images, and design materials belong to Kristen Shock Interiors or their respective rights holders and may not be copied, sold, or reused commercially without permission.
Communications
Submitting an inquiry authorizes a response about your request. Optional marketing consent is separate and is not required to purchase services. If you opt into text messages, frequency may vary and message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Contact us by email for help or to update communication preferences.
External services and privacy
Forms, reviews, and external links may be provided by third parties with their own terms. We do not control all aspects of their availability or operation. Our Privacy Policy explains how information submitted through this website is handled.
Availability and limitations
We aim to keep website information accurate, but errors or interruptions may occur. To the extent permitted by law, website content is provided as available without a guarantee that it will always be complete, current, or uninterrupted. These terms do not exclude rights or liabilities that cannot lawfully be excluded and do not replace obligations in a signed project agreement.
Updates and questions
These website terms may be updated, with the latest effective date shown above. For questions or concerns, contact Kristen Shock Interiors in Kent Island (Chester), Maryland, at kshock817@gmail.com.