Privacy Policy
Effective November 9, 2026
This policy explains how Kristen Shock Interiors, based in Kent Island (Chester), Maryland, handles information collected through this website, consultation inquiries, and the design questionnaire.
Information you provide
When you contact us or complete a form, you may provide your name, email address, phone number, mailing or project address, design preferences, budget range, project timeline, and other details about your space. You may also upload photographs, floor plans, or documents. Please share only information needed for your project and avoid submitting sensitive financial, medical, or identity documents.
How information is used
We use the information you provide to respond to inquiries, arrange consultation calls, understand your design goals, prepare proposals, and communicate about requested services. If you become a client, project information may also be used to plan and coordinate the services covered by your agreement.
Service providers and embedded content
Our website is hosted through Lovable. Inquiry and questionnaire forms are provided through GoHighLevel via Power-Up Marketing, and the reviews widget is provided through ReputationHub. These services may process submitted information and technical details such as your IP address, browser, device, and interactions according to their own policies. External links and embedded services are also subject to their providers’ terms and privacy practices.
Information may be shared with providers supporting website hosting, communications, and project administration, or with contractors and vendors when needed for your project. It may also be disclosed when required by law or necessary to protect legal rights and security.
Cookies and similar technologies
The website and embedded services may use cookies, local storage, or similar technologies for functionality, form preferences, security, and bot protection. You can manage cookies through your browser and any consent controls offered by embedded services. Blocking these technologies may affect forms or other website features.
Email and text messages
We may respond using the contact details you submit. Where a form offers optional consent for marketing emails or text messages, that consent is separate from a request for design services and is not a condition of purchasing services. Text message frequency may vary; message and data rates may apply. Reply STOP to opt out of texts and HELP for assistance, or contact us by email. Use an unsubscribe link when provided to stop marketing emails.
Mobile phone information and text-message opt-in consent are not shared with third parties or affiliates for their own marketing or promotional purposes. Providers supporting delivery of messages may process that information to provide the service.
Retention and security
Information is retained as needed to address inquiries, provide services, maintain appropriate business records, and meet legal obligations. Reasonable safeguards are used to protect information, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and requests
You may contact us to request access to, correction of, or deletion of information you have supplied, or to withdraw optional marketing consent. Requests are handled subject to identity verification, applicable law, and legitimate recordkeeping requirements. Additional rights may apply depending on where you live.
Children’s privacy
This website is intended for adults seeking interior design services, not children under 13. If you believe a child has submitted personal information, please contact us so we can address it.
Updates and contact
We may update this policy as our website or practices change. The effective date above identifies the latest version. For privacy questions or requests, email kshock817@gmail.com.